For technical issues or requests, submit Help Desk Ticket or contact the Help Desk at 425-204-HELP (4357). We will ask you for the following information:
- first and last name
- work location
- school/room number
- phone extension
- brief description of the issue or request
Contacting the Help Desk or creating a ticket ensures that technology issues are tracked in our database in order to measure our response time and plan support needs so that we may better serve you.
RSD Staff can find additional FAQs with answers by navigating to the RSD Login Portal, then clicking on the Help Desk tile in the Technology Services site.
Help Desk Hours
|Operating hours||7 am - 4:30 pm|
|In-person support during COVID closure||9 am - 12 pm|