Requesting Support

  • How do I get help with a technology issue?

    For technical issues or requests, contact the Helpdesk at 425-204-4357 or submit Help Desk ticket. We will ask you for your first and last name, your school/room number, or work location, phone extension, and a brief description of the issue or request. 

    Contacting the Help Desk or creating a ticket ensures that technology issues are tracked in our database in order to measure our response time and plan support needs so that we may better serve you.


    RSD Staff can find additional FAQs with answers by navigating to RSDnet through the RSD Login Portal, then clicking on the Help Desk tile on the Technology Services site.