Information Management Services

Software Installation & Support

The Renton School District has a strong commitment to comply with software licensing regulations in order to avoid potential legal and financial risk to the District.
In order to comply with software licensing requirements, the District has implemented a comprehensive software license tracking and accountability system to assure that all software installed on Renton School District computers has been purchased by the district and is being used in compliance with software license requirements. Implementing this system will necessitate significant changes in past practice with respect to the amount of autonomy schools and individuals have had in the installation of software on district computers.

For Employees Only: Software installation (on district computers) requests for software currently owned by the district and maintained at building or in a department:
In order to acquire and maintain required documentation of software licenses, the request for installation of software must be accompanied by the original media and the license for the software. If the software is not currently used in the network environment, software compatibility testing may need to take place before the software is installed. Most software can be remotely installed and will be done by an IMS tech support staff member.

Newly acquired software installation process:
New software purchases handled through the IMS department will be installed remotely as soon as practical after arrival of the software from the manufacturer or reseller.

Software List

The following list of software identifies applications that have been approved for use in the district and are currently licensed.

Not all software is licensed for all computers.

Software not on this list must go through the software approval process and will require the completion of the software request form. 

 

Operating Systems:

Microsoft Windows XP

 

Office Productivity:

Microsoft Office 2007: Word, Excel, Outlook, PowerPoint, Publisher, Project, Access, (Also Access 2000, 2003)

Microsoft SharePoint

 

Student Learning and Records:

Renton Learning Gateway

E-Term - IMS installs it, Bob Israel handles support 204-2380.

Skyward – IMS installs Citrix client, Student Information Services handles issues and password resets 204-2334.

 

Multimedia:

 

 

Library & Reference:

Destiny – IMS if it is down, all other support by Destiny Help.

 

 

Various Internet Resources:

Sub Online – all support by Subonline.

Goalview - contact Angie Atkinson, x4-4320, for Goalview related issues.