Information Management Services

IMS Statistics

As of September 15, 2009 the IMS Team is excited to provide quality support for:

Students 13,586
Employees 1,465
Elementary Schools 13
Middle Schools 3
High Schools 5
Other Schools 5
Other Facilities 3
Computers 6,032
Servers  96
Networked Printers 151
Wireless Access Points 145
Digital Phones 2500
Cellular Phones 95
Building Phone Systems 28
   

IMS tries to route all of its work requests into a ticket tracking system for fastest triage and response.

Help us respond to new requests quickly by sending all requests to helpdesk@rentonschools.us

2009-2010 School Year

Month 8/09 9/09 10/09 11/09 12/09 1/10 2/10 3/10 4/10 5/10 6/10 7/10
New Incidents 739 1169                    
Incidents now closed 650 733                    

2008-2009 School Year

Month 8/08 9/08 10/08 11/08 12/08 1/09 2/09 3/09 4/09 5/09 6/09 7/09
New Incidents 491 1233 1081 604 523 801 682 806  851 719 709 349 
Incidents now closed  484 1213  1071 602 514 790 676 792  837  691  633  330

2007-2008 School Year

Month 8/07 9/07 10/07 11/07 12/07 1/08 2/08 3/08 4/08 5/08 6/08 7/08
New Incidents  636  1372  971  626  514  1115  614  736 595 490 420 191
Incidents now closed  635 1369  971  624  513  1104  612  735  594  488  416  191 

2006-2007 School Year

Month 8/06 9/06 10/06 11/06 12/06 1/07 2/07 3/07 4/07 5/07 6/07 7/07
New Incidents n/a n/a 423 491 296 555 456 573 374 475 452 154
Incidents now closed  n/a n/a  422  491 296  555  455  570  373  475  450  154